Meet Rusty.The AI agent that actually knows your property.
Rusty is an AI agent that lives inside GetDone and knows every work order, turn and tech at your property. Give it a job and it works out the steps, pulls what it needs and lines up the work for you.
Available now for every GetDone customer.
Here's the work order. I set it to High because water is reaching the cabinet, gave permission to enter, and attached your photo.
Agentic AI, Built In
Give Rusty the Job. It Handles Every Step.
Ask for something and Rusty figures out what to check, pulls the data from across GetDone and lines up the work in one go. You review the result instead of doing the legwork.
Carlos is out today. Move his open work orders to Maria.
- Checked work orders14 open, assigned to Carlos
- Compared techniciansMaria has 3 open
- Prepared a reassignment14 work orders to Maria
Proposed change
Move 14 work orders to Maria Lopez
- From
- Carlos Diaz
- Work orders
- #4102, #4108, #4115 +11 more
Also updates ResMan.
Moving 14 work orders to Maria Lopez; they update over the next few minutes.
Right Inside GetDone
Ask a question. Get it done.
Rusty is the AI agent built into GetDone. It knows every work order, turn and tech at your property, and it can set up the work for you too.
Changes show up as a card first. Look it over, hit Commit, and you're done.
Ask Rusty
If It's in GetDone, Rusty Can Find It.
No more digging through reports or filtering five screens deep. Just ask.
What to Work On Next
Rusty ranks your open work orders by what matters most and tells you why each one made the list.
Turns at Risk
Find the make-readies that won't be ready for move-in before your new resident does.
The Right Tech for the Job
See who's closed the most similar jobs at your property in the last 90 days, and who already has too much on their plate.
Unit History
Catch the repeat leak before you send someone out for the third time.
Mold & Water Intrusion
Every open growth and moisture job in one list, with the ones nobody's picked up at the top.
Property Performance
Completions, days to close and backlog against last period, plus how you rank against your other properties.
Missed After-Hours Calls
See which emergency calls went unanswered and which never turned into a work order.
English or Spanish
Rusty answers in whichever language your team uses in GetDone.
Tell Rusty
Less Clicking. More Fixing.
Rusty can make changes too. Tell it what needs doing and it lays out the change for you. Nothing happens until you hit Commit.
Work Orders From a Photo
Snap a picture, add a sentence, and Rusty fills in the rest: unit, category, priority and entry.
Cover a Call-Out
Tech called out? Move up to 50 of their open work orders to someone else in one message.
Assign, Hold or Close Out
Assign a job, put it on hold for parts or mark it complete without digging for the work order.
Notes That Sync
Notes land in ResMan and notify your staff, same as if you'd typed them in the app.
PM Schedules in a Sentence
Describe the preventative maintenance you want across the portfolio. Rusty drafts it, and an admin turns it on.
Workflow Jobs, Step by Step
On a workflow job, Rusty walks you through whatever step comes next.
Built for the Field
Techs Can Just Text It.
No app open? Your techs can text the GetDone number to check their jobs, start or pause work, add notes and send up to 10 photos at a time. Closing out a job asks for a YES reply first, so nothing gets finished by accident.
You're Always in Control
Every change waits for your Commit
Rusty can only do what your role can do in GetDone
You'll see when a change updates ResMan or notifies staff
Cancellations stay in the app, where ResMan asks for a reason
Looking for help with after-hours resident calls? That's GetDone Dispatch.
FAQ
Questions About Rusty
Will Rusty change things without asking?
Who on my team can use it?
Does it work with ResMan?
Does Rusty speak Spanish?
Can residents talk to Rusty?
See What Rusty Can Do for Your Team
Book a demo and bring the question your team asks every Monday morning.