Every Call Answered.
Every Emergency Handled.
GetDone Dispatch is an AI phone agent that triages maintenance calls around the clock, telling emergencies from routine requests and routing them to the right on-call staff instantly.
Trusted by properties across the country
The Problem
After-hours calls are chaos. Your team is burning out.
Missed Emergencies
Calls go to voicemail at 2 AM. A water leak escalates for six hours. Liability exposure skyrockets.
On-Call Burnout
Your techs get woken up for every call, even the ones that could wait until morning. That means unnecessary overtime and inflated on-call costs.
No Visibility
No way to tell which calls were emergencies, who responded, or what fell through the cracks overnight.
Scattered Systems
One tool for calls, another for work orders. GetDone Dispatch puts the whole loop in one place. No more toggling between platforms.
GetDone Dispatch eliminates all four. Automatically.
From Resident Call to Resolved.
The AI agent handles every maintenance call. Emergencies escalate instantly. Routine requests are logged automatically as work orders in GetDone.
Resident Calls
The resident dials your property's number. The AI agent answers instantly. No hold times, no voicemail.
AI Triages
Conversational AI captures the issue in English or Spanish and classifies it as emergency or routine.
Smart Routing
Emergencies escalate immediately via call, text, and email through your on-call tree. Routine requests are logged for the next day.
Work Order Created
A work order lands in GetDone with the recording, transcription, and an AI-generated description. Zero manual entry.
Call Logs
Every call, every emergency, in one log.
Dispatch logs every maintenance call answered by the AI agent and the work orders they created. See who called, the unit, the issue, and exactly how each emergency was escalated overnight.
- Emergency vs. routine, classified on every call
- Recording and AI transcription attached automatically
- One click from a call to its GetDone work order
- Full after-hours escalation timeline for every call
Every maintenance call answered by the AI agent, and the work orders they created.
Intelligent Triage
AI That Knows the Difference
Not a basic answering service. Dispatch uses conversational AI with contextual intelligence to make real triage decisions.
Conversational AI Voice
Residents speak naturally in English or Spanish. No menus, no robotic prompts, no language barriers.
Emergency Classification
Water, gas, fire, and security issues are auto-classified and escalated with multi-tier on-call routing.
Every Call Recorded
Full recording and AI transcription on every call, attached to the work order for a complete paper trail.
Auto Work Orders
Triaged calls become GetDone work orders automatically, with the issue, unit, and consent-to-enter captured.
The Maintenance OS
From Call to Completion.
One Connected Pipeline.
Dispatch is built into GetDone, the complete maintenance operating system. Every after-hours call flows through a single, automated pipeline.
What Property Teams Are Saying
“GetDone has greatly improved my ability to manage work orders and has helped me to make more efficient use of my time.”
“GetDone's approach to simplifying maintenance management is much needed. I'm glad to have my team using GetDone.”
“Managing my maintenance staff has never been simpler... fast and easy. Great job.”
Your On-Call Team Sleeps.
Dispatch Doesn't.
See how AI-powered call triage transforms your after-hours maintenance operations. Schedule a personalized demo.