Terms of Service

Last updated: March 2026

1. Service Description

GetDone, Inc. provides a maintenance operations platform designed for multifamily property management companies. Our service includes work order management, make-ready board tracking, mobile technician tools, and analytics dashboards.

2. Acceptable Use

You agree to use GetDone only for its intended purpose of managing property maintenance operations. You are responsible for maintaining accurate property, unit, and technician information within the platform. You agree not to upload malicious content or use the platform in ways that violate applicable laws.

3. Service Availability

GetDone strives to maintain high availability for our web dashboard and mobile application. While we target continuous uptime, we do not guarantee uninterrupted service and are not liable for damages resulting from service interruptions or scheduled maintenance windows.

4. Data Ownership

Customers retain ownership of all work order data, photos, documentation, and analytics generated through the GetDone platform. GetDone may use anonymized, aggregated data to improve service quality and develop benchmarking features.

6. Limitation of Liability

GetDone is a management and tracking tool. Property management companies remain responsible for their own maintenance operations, safety protocols, and compliance with local building codes and regulations. GetDone's high-risk workflow features are designed to assist documentation but do not constitute legal or compliance advice.

7. Contact

For questions about these terms, contact us at legal@getdonehq.com