ResMan integration

ResMan-native, which for a ResMan shop is the whole argument.

Work orders, units, users, and statuses sync automatically. Techs work in something built for a phone, and the accounting record never leaves your PMS.

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31,628 more work orders closed within 24 hours in a single year.

What syncs

Four things, automatically.

No export, no nightly CSV, no second place to keep staff current.

The GetDone dashboard. Open work orders 342 with 28 unassigned, average close 4.96 days against a 5.4 day target, techs on shift, and callback rate 4.8%. Below, the open work order list with unit, category, priority, status and assigned tech per row.
Work orders, units, users and statuses arrive from ResMan on their own. What the field sees is this, not a PMS maintenance tab.

Work orders, both directions

Orders flow in from ResMan automatically and statuses sync back, so nobody keys a closeout twice at the end of a shift.

Units and properties

Unit data comes from ResMan rather than a spreadsheet somebody maintains. New properties inherit the portfolio standard.

Users and roles

Staff sync across, so onboarding a tech does not mean creating them in two systems and forgetting one when they leave.

No export step

The reason PMS maintenance modules get ignored is that they were built for accounting. This keeps the record in ResMan and the work in the field.

Why the PMS module gets ignored

It was designed for accounting, not for a wrench.

PMS maintenance modules are an afterthought. Techs skip them because they are slow, clunky, and clearly not built for someone standing in a unit. That is a rational response, not a training failure.

  • Work orders auto-created from ResMan, GetDone Dispatch, or field input

  • Statuses sync back on close, so no manual closeout stack

  • Chart of accounts and property attributes stay current

  • Coupa integration for purchase orders and procurement

  • Metabase analytics on top, embedded rather than exported

Stated plainly

ResMan is the only PMS we integrate with.

No Yardi. No RealPage. No AppFolio. No Entrata. That limits who we can serve, and it is also the reason a deployment takes weeks instead of the six to twelve months a Yardi integration commonly runs.

If you are on ResMan, that tradeoff is entirely in your favor. If you are not, we would rather you find that out here than on a call.

FAQ

Integration questions

Do you integrate with Yardi, RealPage, AppFolio, or Entrata?
No. ResMan is our only PMS integration today, and we would rather say that plainly than imply otherwise. If you run one of the others, this is a short evaluation.
Can GetDone run without a PMS at all?
Yes, in standalone mode, as a generic work management tool. You lose the automated sync, which is most of the value, so we only recommend it for a specific reason rather than as a default.
Does this replace the ResMan maintenance module?
In practice, yes, for the field. ResMan remains the system of record and the accounting source of truth. GetDone is the layer techs actually work in, which is why adoption sits at 94% rather than where PMS module adoption usually sits.
What are the limits of the integration?
It is bounded by what the ResMan API exposes. Where the API does not reach, some flows use automation against the ResMan interface instead, which works but is a different reliability profile. Worth asking about for your specific workflow.
How long does implementation take?
Weeks, not quarters. For comparison, a Yardi integration is commonly a six to twelve month investment. Being ResMan-native is the reason the timeline is short, and it is also the reason our addressable market is smaller.

Connect it to your own ResMan instance.

Bring one property. Work orders and units sync, and you can see what the field view looks like against your real data.

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